Passion for Leadership

In essence leadership is passionately caring for people and results at the same time.

Consider your answers to these three questions:

  • Would it make a difference to you if your boss really cared about you on a personal and professional level?
  • Would it make a difference to you if your boss were passionate about his profession and committed to the organization’s goals?
  • Would your boss’ care and passion increase your motivation, job satisfaction and engagement at work?

When we ask these questions to motivated business professionals we get a resounding YES.

Leadership from the heart is contagious for the leaders themselves and all others they interact with. Such leadership capabilities are what we call ‘heartware’ and encompass leadership capabilities as so eloquently defined by Prof. Daniel Goleman’s Emotional Intelligence (EI) model (Harvard Business School) and the Constructive Behavioral Styles as so accurately defined by Prof. Dr. Rob Cooke, CEO of Human Synergistics.

Heartware in essence is the capability of leaders to simultaneously:

  • Care for people a.o.:
    • Encourage & support growth & development
    • Cooperate & collaborate
    • Show genuine concern for others on a personal and authentic level
    • Respect self & others
    • Share responsibility
    • Role model
    • Embrace change
    • Resolve conflicts & problems constructively
    • Involve others in decision making
  • Care for results a.o.:
    • Driven for results
    • Focus on achievements
    • Pursue high standards of excellence

Technology (computer hardware and software) has driven people apart

Over the last two decades organizations have focused on boosting productivity through deployment of IT solutions i.e. computer software and hardware that manage information flows and decision making processes for finance, accounting, supply chain management, customer relations management and so forth. Through the use of technology people have become increasingly task and result oriented and so have leadership and business management. As a result people have increasingly grown apart, communicating mainly via SMS and e-mail and in many cases from remote locations.


People are more important than ever for businesses today

Throughout this age of computer technology the world of work has changed:

  • Our world has shifted towards a knowledge based society which has resulted in a service oriented economy.
  • Information and communication technology have made organizational structures more open, fluid and adaptable.

As a result people have become the production units of our businesses and at the same time people can more freely than ever change from one organization to another.


Heartware brings people together

All leaders have recognized that organizational success is driven by ‘engaged and talented employees and leaders’. Therefore these leaders have to enhance work related aspects like:

  • Job satisfaction
  • Complete & meaningful work
  • Reward and recognition
  • Empowerment
  • Advancement
  • Personal growth & development

Interestingly enough most of the above aspects were already identified in Dr. Frederick Herzberg’s Motivational Theory more than 30 years ago. Yet the same issues are still valid today as they determine employee engagement. Motivational factors are all subtle people related aspects that can only be enhanced by the ‘heartware’ of the leaders in the organization and not by Information Technology or other hard wired organizational systems we have grown to rely on so much.

Successful organizational leaders know that great results and true engagement are created when leaders lead people from the heart and with passion. Leadership is passionately caring for people and results at the same time. Therefore leaders have to bring the care for people back into the equation in their drive for results.Jan Carendi (Chairman of Allianz) described it so well: Manage people as volunteers: All assets are in their heads, yet they can just walk away. If you want them to give you their best ideas and share their biggest dreams, you have to treat them as volunteers.